My Account — Frequently Asked Questions
Can I have multiple accounts?
No. Each person should have one WorkCampConnect account. If you accidentally created a second account, contact support and we can help you consolidate.
I forgot my password. How do I reset it?
Click the Forgot Password link on the login page. Enter your email address and we’ll send you a password reset link. Check your spam folder if you don’t see it within a few minutes.
Can I change my username or email?
Yes. You can update your display name from your Profile settings and change your email from your account settings. Your email must be unique across the platform.
How do I delete my account?
If you’d like to delete your WorkCampConnect account, please contact support. We’ll process your request and remove your account data. Please note that once deleted, your account cannot be recovered.
What are the password requirements?
Passwords must meet minimum security requirements to protect your account. We recommend using a strong, unique password that you don’t use on other websites. See How to Change Your Password for more details.
Does WorkCampConnect support two-factor authentication (2FA)?
Two-factor authentication is not currently available but may be added in a future update. In the meantime, use a strong password and keep your email secure to protect your account.
How do I update my profile photo?
Go to your profile settings and upload a new image. Supported formats are JPG, PNG, GIF, and WebP (max 2 MB). See Editing Your Profile for step-by-step instructions.
Still have questions? Use the search bar at the top of the Help Center or contact support.
