Technical Support
Browser issues, bugs, and troubleshooting. — 6 articles
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How to Submit a Support Ticket
Two ways to reach WorkCampConnect support: through the Help Center contact form or your Dashboard. Learn what to include for the fastest response.
Troubleshooting Common Issues
Solutions for common problems on WorkCampConnect including login trouble, missing emails, blank pages, download issues, and error codes.
Supported Browsers & Devices
Which browsers and devices work best with WorkCampConnect, and what you need for the best experience.
FAQ: Technical Support
Frequently asked questions about getting technical help on WorkCampConnect, including support options, ticket tracking, and troubleshooting tips.
Accessing Your File Portal
How to access a File Portal shared with you, including automatic login for WorkCampConnect members.
How Chat Conversations Continue Over Email
If you close the chat widget, log out, or your device goes to sleep before our team finishes replying, the rest of the conversation lands in your inbox automatically. Reply to the email and it threads right back into chat.