Managing Your Email & Notifications

Email & Notification Settings

Stay in control of how WorkCampConnect communicates with you. Here’s how to manage your email address and notification preferences.

Changing Your Email Address

You can change your email yourself, and you’re never locked out while you do it:

1. Go to your Dashboard and click Settings in the sidebar.
2. Find the Email field, enter your new email address, and click Save.
3. We’ll send a confirmation link to your new email address. Your email won’t change until you click it — your current email stays active in the meantime, so you’re never locked out.
4. Open your new inbox and click the link to finish the change. It updates everywhere, including the community forum.

Good to know: The confirmation link expires after 24 hours — just request the change again if it does. For your security, we also send a heads-up to your old email address; if you didn’t request the change, contact [email protected] right away. Your new email must be unique and not already used by another WorkCampConnect account. If you never confirm, nothing changes and you keep your current email.

Newsletter Preferences

WorkCampConnect may send occasional newsletters with community updates, new features, and helpful content. You can opt in or out of these emails:

1. Go to your account settings.
2. Find the Newsletter toggle.
3. Toggle it on or off based on your preference.
4. Save your changes.

Email Notification Types

Depending on your activity, you may receive email notifications for:

• Support ticket replies — When our team responds to your ticket.
• Account changes — Password resets, email changes, subscription updates.
• Platform announcements — Important updates from the WorkCampConnect team.

Dashboard Notifications

In addition to emails, your Dashboard has a built-in notification area that shows important updates right on the page. These include:

• A welcome message when you first join (visible for 7 days)
• Alerts when an admin replies to your support ticket
• Payment failure warnings if a subscription charge couldn't be processed
• Reminders when your subscription is about to expire
• Confirmation when your subscription renews successfully

Dashboard notifications are separate from email — they appear on your Dashboard page so you can check them anytime you log in. Up to 5 are shown at a time, with unread notifications highlighted.

If you’re receiving emails you don’t want, check your settings first. If the issue persists, contact support for help.