The Melrose Hotel Front Desk Supervisor

What you will be doing • Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators. • Have complete understanding of Front Office staff's roles and duties and be able to perform duties at any given time. • Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which are not performed often. • Accurately check AM and PM discrepancy reports.…