Technical Support

Accessing Your File Portal

What Is a File Portal?

A File Portal is a private, secure space where a WorkCampConnect admin can share files with you. You can download files, upload your own, and exchange messages — all within your portal.

Accessing Your Portal

You'll receive a link and an 8-character password from the admin. Visit the link and enter your password to log in.

If You Have a WorkCampConnect Account

If your portal is linked to the same email address as your WorkCampConnect account, you get extra convenience:

  • Auto-login: If you're already signed into WorkCampConnect, visiting your portal link logs you in automatically — no password needed
  • Dashboard card: Your portal appears as a card on your member Dashboard for quick access
  • Use your WCC password: You can enter your WorkCampConnect account password on the portal login page (your portal password also still works)
  • Back to Dashboard: A sticky bar at the top lets you navigate back to the main site

If You Don't Have an Account

No problem — you don't need a WorkCampConnect account to use a File Portal. Just use the link and password provided to you.

Forgot Your Password?

  • Click "Send a new one" on the login page
  • A new password will be emailed to you immediately
  • Your old password stops working once a new one is sent
  • If you're a WCC member, you can always use your account password instead

What You Can Do

  • Download individual files or all files at once (ZIP download)
  • Upload files back to the admin (up to 10 MB each)
  • Send messages through the built-in message thread
  • Organize your uploads into categories

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